Galen presents a powerful step by step guide of how to resolve conflict face to face. (4 mins)
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Galen addresses one of the most common questions around conflict. (3 mins)
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Conflict is not a competitive sport. March’s #shiftyestribe focus. (3 mins)
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Video Q&A response to a question from the tribe. (3 mins)
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Galen addresses the misconceptions and common pushback around building a culture of saying yes. (5 mins)
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Three simple tools for your team to build a culture of saying yes. (2 mins)
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How do you know if you should fire an underperforming or toxic employee? (1 min)
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The worst reason to do anything in business is because that's the way you've always done it. (1 min)
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Have the courage to commit to only putting people in leadership positions that are actually great leaders, period. (1 min)
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It's imperative that you have employees who take accountability for what they say, how they say it, and their behavior and impact on others.
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While there’s certainly a lot of talk out there on what makes for good and bad leaders, there is one important truth to note.
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If you go out of your way to do things above and beyond, you can turn a bad experience into a customer for life.
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Our goal in business is to win. You can’t win with a mediocre team (or worse, a coach who keeps putting a mediocre player on the field because they don’t want to make them feel bad).
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Company culture is often just something businesses hope to get right, often waiting to only address it once it’s broken.
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Asking excellent questions during an interview is a huge advantage and serves three critically important purposes
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The benefits of poorly compensating your people begin and end at lower labor costs…whereas the benefits of compensating employees well are limitless.
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Harness the power to stay mentally afloat no matter how difficult the situation is by cultivating resiliency.
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Only exceptional workplace culture and leadership can tap into that gold that inspires people to give it their best.
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While there are many ways to address and improve company culture, a fantastic way to build strong, cohesive teams and engagement is to play.
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