The 4 symptoms/dynamics to quickly tell if you have a great culture... or not (4 min).
Finding ways in your life and interactions to be less prickly (2 min).
Treat employees like they're more valuable than your best customers (2 min).
They cover a lot of ground when it comes to understanding yourself and others (2 min).
What it is, how not to do it, and my thoughts on how to respond to it (5 min).
A memorable phrase for when you need to make someone feel listened to (3 min).
Everyone has blinds spots when it comes to awareness of other people’s experiences (4 min).
A courageous way to lead that results in higher trust, loyalty, and morale (3 min).
A handy coaching and feedback tool for keeping relationships intact (2 min).
A super quick, massively effective tool and simple language anyone can use (2 min).
A useful guide for commenting about what other people look like. TLDR: Don’t (2 min).
Setting expectations vs reacting to people not acting how we think they ‘should’ (3 min).
How, when, and why to be unflappable as a leader (5 min).
How (and why) to build connection between functions and departments (3 min).
